November 21, 2024
The New Year is fast approaching, and it’s time to craft your 2025 personal and professional resolutions and goals. When strategizing for your credit union, begin by looking at the accomplishments your credit union achieved in 2024, as well as areas of opportunities and challenges that arose. Ask yourself how your core system boosted or hindered your progress.
Your credit union needs a core processor and digital banking platform that will help both you and your members achieve your 2025 goals. Whether you are a current Sharetec customer or exploring Sharetec for a future conversion, our system includes five tools that will ensure you hit those resolutions and thrive in 2025.
In the financial industry, one of our biggest fears is losing access to member information. If your system goes down, can your credit union complete transactions? Will the member experience decline?
Sharetec Offline Processing, your credit union can continue to process transactions when the network is down. Once the connection to the system is re-established, the system will post all offline transactions in batch form. Your members will not experience any significant downtime, so for them, it will be business as usual!
But don’t take our word for it, hear it from one of our credit union partners!
“We have used Offline Processing several times over the past few years and it has prevented us from closing down the credit union for the day or hours, whatever the case may be. It’s very user-friendly and once we are able to reconnect the process of uploading those transactions is quick and easy. We have never had any issues with transactions not posting or causing any discrepancies. I highly recommend this product!” – Betsy Rhynes, President at Streator Community Credit Union.
How do you know when to cross-sell a particular product to a member? How do you ensure the right products are being advertised to relevant members? As a credit union, your marketing resources may be limited, and your team may not have the bandwidth to keep up with every cross-selling opportunity. That’s where Sharetec Cross-Selling comes in! Let your core do the work for you.
Sharetec’s cross-selling tool allows you to personalize the member experience and identify products and services your members would be interested in (and applicable for!). Offer your members the opportunity to purchase these products directly through your credit union.
Online Member Services 2.0 (OMS 2.0) enables members and non-members to apply for loans through their credit union’s website. With OMS 2.0, you have access to full branding and customization. From backgrounds to colors to fonts, your form can now be branded entirely, so there’s a seamless visual transition from your landing page to the application itself. Plus, you have more control over the fields you display and what information you require.
In addition, OMS 2.0 seamlessly integrates with Plaid, so applicants no longer need to type in the account information for their funding source. They can virtually link their application and funding FI in just seven seconds.
With its enhanced mobile friendliness, OMS 2.0 works flawlessly on your CU website and when used with Sharetec On-the-Go Digital Banking.
With Sharetec Velocity’s Advanced Analytics Suite, credit unions can analyze and visualize important data more effectively, so they can make the most optimal operational decisions. Your CU can customize reports, dashboards, charts, and more!
With Premium Reporting, your credit union can quickly create custom reports that display the data you need in whatever timeframe you require. No more relying on standard, pre-configured reports that may not show you the data that you’re truly looking to analyze.
With Dashboards, you can take performance details and display them however you see fit! No more staring at endless columns and rows of numbers. Choose the visualizations that work best for your credit union.
Notebook brings the power of CRM and collaboration directly into the Sharetec Velocity core. With Notebook, you can significantly elevate CU operations and the member experience. Improve connection and communication within your credit union by keeping everyone informed on tasks and member updates. Plus, collaborate on immediate and future action items to help your members.
With Notebook, you can boost your member service by having quick access to your member’s financial history when they need assistance. You will save them time and frustration because they won’t have to explain the entire situation.
Want to store your backup documents, including needed information for your 5300 Report? You can do that right within Velocity! There is no need to purchase an additional paperless solution when you have Notebook. Also, all Vendor Due Diligence can be housed within Velocity. No need to search for documentation elsewhere.
We know the tools we’ve explored will help you achieve those ‘25 goals, but Sharetec has even more to offer! Whether it be our own products such as eServices, Accounting, and Back Office or our top-tier partner integrations that include Open Payment Network (OPN), ASA, SavvyMoney, Larky, and more, Sharetec is committed to helping credit unions win, year after year!
Discover how Sharetec’s bold, powerful, and caring core will help your credit union keep up with the competition with its modern software and digital innovations by scheduling a demo today!
