Customer Support

Renewal Award Winners

Congratulations to our award-winning employees!

Heather Evans

Bold Achievement Award

Heather Evans, Director of Software Services

Heather is not just a colleague; she is the embodiment of fearlessness, courage, and a relentless pursuit of excellence. Heather's dedication to both our customers and Sharetec employees is truly commendable. She goes above and beyond, tirelessly working to ensure the best for everyone, even if it means putting her own needs aside. Boldness, for Heather, is not just a professional attribute but a personal philosophy. She fearlessly asks the tough questions, speaks the truth unapologetically, and is always ready to lend a helping hand.

Greg Zelt

Powerful Impact Award

Greg Zelt, DevOps Engineer

Greg's tireless efforts over the past year on our Ansible and AWX automation showcase an unwavering commitment to excellence. Working tirelessly, including weekends, he not only improves existing processes but proactively adds to them, fostering a collaborative environment for learning and innovation. His pioneering work on the mostly automated upgrade process has significantly reduced the impact on credit unions, making him an invaluable asset to our team. What truly makes Greg stand out is his ability to think outside the box when addressing issues. Whether directly responsible or not, he approaches problem-solving with dedication and creativity, showcasing a level of commitment that goes beyond expectations.

Kari Rager

Caring Partner Award

Kari Rager, Customer Learning and Experience Manager

Kari constantly seeks ways to do the best for each customer, asking intelligent questions to ensure the optimal path to success. Her commitment goes beyond the ordinary – she consistently goes above and beyond, pushing Sharetec further into a successful future. Kari's impact resonates across departments, providing valuable feedback and assistance to sales, Professional Services, Customer Support, and beyond. A true advocate for the customer experience, Kari is relentless in her pursuit of improvement. Always on the lookout for ways to enhance training offerings, she is dedicated to elevating the customer experience to new heights.

Employee Testimonials

Don't take it from us... take it from our employees!

Nick Metel, Recruiter, Talent

“What makes our workplace culture so unique can be summed up in one word: care. I love working here because I know my peers and leadership genuinely care about meeting the needs of our customers and exceeding all expectations. It is a diverse environment of like-minded individuals who want nothing more than to make someone’s life better today.”

Darla McElroy, Integrated Services Specialist, Professional Services

"I love working at Sharetec. In the financial industry where technology and culture is constantly evolving, it's our responsibility to get our credit unions to the next level in terms of their software and e-services. I value the opportunity to be a part of that exciting work and enjoy collaborating across our entire team to get the job done. We are truly an organization whose 'people first' mentality benefits its clients and employees alike."

Why Sharetec?

Bold, Powerful, Caring

If we have said it once, we have said it 1000 times – Sharetec relies on our bold, powerful, caring core values to drive all internal and external interactions, decisions, and processes. We strive to create innovative, powerful solutions to everyday credit union problems, all while retaining our sense of compassion and character. Our employees are the reason we are where we are today. They are the most valuable asset to our company. They will be the reason for the continued improvements to core processing we will provide. We make the choice each day to remember each other’s humanity while reaching for the moon together. We make the commitment to put people first.

Choosing Sharetec is choosing to invest in yourself, choosing to invest in your future, and choosing to invest in the actions required to better the lives of each of our clients and their members.

  • What is Sharetec's history?

    Our history is not one without bumps in the road. We don’t promise complete smooth sailing from here on out, but we do promise to find imaginative and influential ways through the storm. We are merging 4 individual Sharetec distributors – Bradford-Scott Data (Fort Wayne, IN), Data Systems of Texas (Waco, TX), NDS-Sharetec (Falmouth, ME), and GBS-Sharetec (Canton, OH) – into one Sharetec to provide unparalleled customer service and solutions to our credit unions. Sharetec fully embraces our remote and distributed workforce that collaborate seamlessly to achieve organizational and CU goals. We work hard to better the communities we serve through our technological offerings and community involvement.

  • Why the credit union industry?

    We might be biased, but the credit union industry is our favorite industry. This is for so many reasons, including:

    • Constantly changing and improving
    • Close-knit community
    • Ability to build, maintain, and flourish customer relationships
    • Make impactful improvements to the lives of CU members daily
    • Competitive industry that drives us to better our product and services continuously
    • Creating customizable solutions to meet individual CU needs
    • and more…

    Read our employee testimonials above to hear what they have to say about our industry.

  • Am I a good fit for Sharetec?

    Sharetec looks for common core attributes for every person we hire. As people, they must embody the values of bold, powerful, and caring.

    Bold – Sharetec is doing what no company in this sector has done before, it requires courage, bravery, and the ability to thrive in the face of adversity and to find joy in the climb.

    Powerful – Sharetec brings expansive capability to its customers unlocking a unique world of possibility. Sharetec is a heavy hitter, you must be too.

    Caring – At the heart of Sharetec is its deep care for customers, team members and its impact on the world. This is a core value that cannot be taught but is felt deep inside; we are all working for the broader good. When our customers succeed, when our team members succeed, we will all succeed.

    If you embrace these values daily, Sharetec might be the place for you.

  • Is Sharetec a good fit for me?

    Sharetec offers many perks of employment. We believe in investing in our employees and showing them they are valued and appreciated each day at work. Perks of employment include, but are not limited to:

    • Competitive salaries and PTO packages
    • Medical, dental, vision, life, and disability coverage options
    • Paid holidays
    • Employee referral program
    • 401(k) and 401(k) matching
    • Cultural Advocacy Team opportunities
    • “Fun in the Funds” activities for individual teams, office locations, and enterprise-wide
    • Quarterly enterprise-wide renewals focused on bettering the business and placing a value on transparency
    • and many more…

    If you are looking for a company with growth opportunities in impactful jobs, take a look at our open positions today.

  • How does Sharetec view diversity, equity, and inclusion?

    Sharetec is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. The collective sum of our individual differences, life experiences, knowledge, innovation, self-expression, unique capabilities, and talent represents a significant part of our culture, our reputation, and achievement as a company. We embrace and encourage our employees’ differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our team unique. Sharetec’s inclusion initiatives are applicable — but not limited to — our practices and policies on recruitment and selection.

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