Customer Support


The Sharetec back office solutions offer a variety of features that streamline processes, increase productivity and add value to member relationships. These solutions are designed to help credit unions provide a better experience for their members.

We know the importance of providing fast, accurate information to our credit union partners. That’s why we’ve developed various back office solutions to make your job easier. From automated processing to interest refund tracking, Sharetec has the tools you need to keep your credit union running like a well-oiled machine.


Back Office

Here are just a few of the back office solutions we offer:

  • Automated Month End:  Sharetec’s Automated Month End solution streamlines the month-end close process, freeing up staff to focus on more strategic tasks.
  • Automated Processing:  Sharetec’s Automated Processing solution helps you quickly and easily process routine transactions, freeing up staff to focus on member relationships.
  • Bonus Dividend:  With Sharetec’s Bonus Dividend solution, you can offer members a higher dividend rate when they maintain a certain balance in their account.
  • Debit Card Round Up:  With Sharetec’s Debit Card Round Up solution, members can round up their debit card purchases to the nearest dollar and deposit the difference into their savings account.
  • FileBound:  Sharetec’s FileBound solution helps you securely store and manage member documents, freeing up valuable storage space and making it easy to find documents when needed.
  • Fraud Alerts:  Sharetec’s Fraud Alerts solution helps you quickly identify and resolve potential fraud cases, protecting your credit union and your members.
  • Sharetec’s Interest Refund: Sharetec’s Interest Refund solution allows you to track and refund interest overages to members, ensuring they always receive the full benefit of their account.
  • Patriot Act:  Sharetec’s Patriot Act solution helps you comply with the requirements of the USA PATRIOT Act, protecting your credit union and your members.
  • Remote Backup:  Sharetec’s Remote Backup solution helps you protect your credit union’s data with secure, off-site backup and disaster recovery services.
  • Shared Branching:  Sharetec’s Shared Branching solution allows members to conduct transactions at any participating credit union, providing greater convenience and flexibility.

If you’re looking for a back office solution that will make your job easier, look no further than Sharetec. Contact us today to learn more about our back office solutions or request a demo of our software.

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Please contact us if you're not entirely satisfied with your current system provider or if you are interested in moving to a fully web app system. At Sharetec, we focus on improving customer-facing experiences. We hope to hear from you soon!

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