Customer Support

April 17, 2023

Sharetec’s Remote Signatures is a simple, convenient option for basic loan transactions that streamlines the lending process by enabling members to complete the lending process without stepping inside a branch. From the application to the approval of the terms, disclosures and add-ons, everything can be sent, signed, sealed, and delivered electronically.

PROBLEM
Credit unions spend numerous hours processing paperwork, including tracking down members to provide consent and give their signature. This is a huge struggle for credit unions not utilizing Remote Signatures, as many processes require signatures, including account opening, loan applications, and disputes.

Erica Volpe, Marketing Specialist with Money Federal Credit Union expressed her concerns about having many of their members living far away from the credit union. “We have members in almost every state in the U.S., and some living abroad. Offering Remote Signatures was vital in keeping our members satisfied.”

SOLUTION
Sharetec’sRemote Signatures offers a simple and intuitive user experience that allows members to sign documents electronically from anywhere on any device. Employees have access to all necessary documents in one location and when members are not available to come into the branch, they can sign them electronically from any location.

Erica continues, “Being able to take a loan from application to completion, all electronically, makes the process tremendously convenient. Technology advances so quickly, and Remote Signatures allows us to remain competitive.”

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