Customer Support

March 15, 2023

Are you considering a core conversion but despise the thought?

Are you considering a core conversion but despise the thought?

There comes a point when each credit union must consider converting to a new core to keep moving forward, but some fear the thought of it. Sharetec is here to assure you there is nothing to be nervous about!

Many credit unions have converted to Sharetec with great success and continue to recommend Sharetec to other credit unions. Just ask one of our credit unions who recently converted to Sharetec, L´ORÉAL USA Federal Credit Union. “The Sharetec team was just great throughout the conversion process, everything went as smoothly as possible,” comments Sandra Schwalb, CEO of L’Oréal USA FCU.

L´ORÉAL USA Federal Credit Union

L´ORÉAL USA Federal Credit Union, located in Minnesota, was experiencing a lot of issues with their previous vendor and it was holding them back from offering their members the best-in-class products and technology. Finding a core that would offer them a more user-friendly system for their members and improve efficiency all around was key in their decision to look for a new core.

After an extensive review, L´ORÉAL USA Federal Credit Union selected Sharetec to be their next core system. Sandra continues, “On our previous system, home and mobile banking was not live. In other words, members would make transfers and loan payment requests in online banking, then the MSR would have to manually process the transactions. After seeing what Sharetec’s mobile and online banking could do for our staff and members, we knew Sharetec was the right choice for us. We are looking forward to increased efficiency overall, better support and service, and even a live person to answer our calls!”

Nothing to fear, Sharetec is here!

Make the move to Sharetec and provide your staff and members with a core that will not only help the credit union be more efficient but also provide your members with a unified solution to all their financial needs. Contact us today to set up your demo now.

To read the full press release, click here.

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