Thank you for participating in our feedback exercise. Please review the screens comparing current online banking to On-the-Go (OTG) Home. It is recommended to do this on a laptop if possible to better see screen details. There is also a full screen option when viewing the comparisons. Once you take a look, fill out the form below to share feedback. It should only take 5-10 minutes total. There are no right or wrong answers, we just want real authentic feedback.

There are four screens to review: Homepage, Account Transaction Details, Transfers, and Statements. Once you have used the arrows to click through all four screens and compare the Current to the New, please answer the questions in the below form. Please note the scales as questions 1-4 have a scale unique from 5-6. Once you answer the initial four questions and marked that you have reviewed all screens, the nine feedback questions will become available.

Please use the following scale to answer questions 1-4.

  • 1 – OTG is much worse.
  • 2 – OTG is slightly worse.
  • 3 – OTG is the same.
  • 4 – OTG is slightly better.
  • 5 – OTG is much better.
  • Other (please explain)

Please use the following scale to answer questions 5-6.

  • 1 – Definitely not.
  • 2 – Probably not.
  • 3 – Neutral.
  • 4 – Probably.
  • 5 – Definitely.
  • Other (please explain)
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