October 19, 2023
As a credit union, providing your membership with resources to boost their credit health should be a priority. Here are some tools and activity ideas your CU can use to help current and future members be ‘credit smart.’
Your website probably has a page about credit cards, interest rates, card benefits, and how to apply. Some other information you may want to present on this page – or redirect users to may include:
Ensure this page is up-to-date and provides as much helpful information as possible.
Also, include a “Contact Us” link so your members can reach out with any questions. If you have enough money, an AI chatbot can always help your members without hiring more staff. You can pre-program questions and answers to help your members understand credit and the application process.
Suppose you’re on an advanced core, like Sharetec, with an Open API. You can use Glia’s audio and video chat with AI to help members and representatives. To learn more about Glia and our digital communication tools, contact your Sharetec Account Relationship Manager.
Your Blog is a great place to answer the question, “What is credit?” Here are some trending blog topic ideas that will help boost your members’ credit knowledge:
Be sure to check with your compliance department on what you can and cannot share. You’ll want to focus more on credit cards and how to use them rather than improving scores, as CU’s aren’t technically credit advisors.
Some CUs offer in-person financial education for young people, whether it’s going to local elementary schools to discuss the importance of saving money or visiting high schools to ensure students know how to write a check and budget for adult life. It’s never too early for kids to learn about financial literacy. Here are some activity ideas for each age group:
As a Sharetec partner, your CU has access to several amazing integrations that benefit your membership. The best way to help your members be ‘credit smart’ is by offering them monitoring tools, such as SavvyMoney! With SavvyMoney, your members can take control of their credit by having instant access to their scores, reports, personalized money-saving offers, and financial education tips.
Learn about SavvyMoney’s ROI by seeing how one of our partners made $9.3 million in loans using the tool.
Do you want to learn more about this topic or SavvyMoney and Glia? Then contact your Account Relationship Manager today!