Sharetec, LLC (“Sharetec,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us through our website located at www.sharetec.com (the “Site”). This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.
This Privacy Policy applies only to information collected through the Site. It does not apply to information we process on behalf of our financial institution clients under separate agreements.
When you submit a contact form, request a demo, or otherwise communicate with us through the Site, we may collect:
• Your name
• Email address
• Phone number
• Company name and job title
• Any other information you voluntarily include in your message
If you access a client portal or authenticated area of the Site, we collect the credentials and profile information necessary to verify your identity and provide access to those services, including username and role-based access details. Information accessed or processed within client portals is governed by the applicable client agreement between Sharetec and the financial institution, not by this Privacy Policy.
When you visit the Site, we automatically collect certain technical information, including:
• IP address and general geographic location
• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring URL
• Cookie identifiers (see Section 5)
We use the information collected for the following purposes:
• To respond to your inquiries and provide requested information about our products and services
• To authenticate and support users accessing client portals or secured areas of the Site
• To analyze Site usage and improve user experience
• To send administrative communications, such as updates to this policy or service announcements
• To comply with applicable legal and regulatory obligations, including those under the Gramm-Leach-Bliley Act (GLBA) where applicable
• To protect the security and integrity of our systems
Sharetec, LLC provides technology solutions to financial institutions, including credit unions. To the extent that our operations involve the collection or processing of nonpublic personal information (NPI) subject to the GLBA, we maintain appropriate administrative, technical, and physical safeguards to protect such information in accordance with the GLBA Safeguards Rule and applicable guidance.
This website privacy policy does not constitute Sharetec’s GLBA privacy notice. Financial institution clients and their members should refer to their respective institution’s privacy notice for GLBA-specific disclosures.
We use cookies and similar tracking technologies to operate and improve the Site. Cookies are small text files stored on your device by your browser.
We may use the following types of cookies:
• Essential cookies — Required for basic site functionality and authentication.
• Analytics cookies — Help us understand how visitors use the Site (e.g., pages visited, session duration). We use Google Analytics for this purpose. We use this data in aggregate and do not use it to identify individual users.
The specific cookies we use include:
• Site session cookies — maintain your session in authenticated areas of the Site; deleted when you close your browser.
• Google Analytics (_ga, _ga_*, _gid) — distinguish visitors and measure how the Site is used; _ga persists for up to 24 months, _gid for 24 hours.
We do not use advertising, retargeting, or social media cookies on the Site.
You can control or disable cookies through your browser settings. Disabling essential cookies may affect Site functionality. Where required by applicable law, we honor opt-out preference signals such as the Global Privacy Control (GPC). We do not respond to “Do Not Track” browser signals, for which no industry standard has been adopted.
We do not sell your personal information, and we do not share personal information for cross-context behavioral advertising. We may share information in the following limited circumstances:
• Service providers: Trusted vendors who assist us in operating the Site, conducting analytics, or managing communications, subject to confidentiality obligations.
• Legal compliance: When required by law, court order, or governmental authority, or to protect the rights, property, or safety of Sharetec or others.
• Business transfers: In connection with a merger, acquisition, or sale of assets, in which case your information may be transferred as a business asset.
We retain personal information only as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. Contact form submissions are retained for up to 24 months after our last interaction with you, and then securely deleted or anonymized. Analytical data is retained in aggregate form.
We implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These include encrypted transmission (TLS), access controls, and regular security assessments. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
The Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.
The Site is not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.
Depending on your state of residence, you may have the right to: (a) confirm whether we process your personal information and access it; (b) correct inaccuracies; (c) request deletion; (d) obtain a portable copy; and (e) opt out of targeted advertising or the sale of personal information (Sharetec does not sell personal information or use it for targeted advertising).
To exercise any of these rights, contact us using the information in Section 14. We will verify your request using the information associated with your interaction with the Site and respond within 45 days, with one 45-day extension where reasonably necessary (we will notify you of any extension). You may designate an authorized agent to submit a request on your behalf; we may require proof of the agent’s authority. We will not discriminate against you for exercising any privacy right. If we decline to act on your request, you may appeal by replying to our response, and we will inform you of the outcome of your appeal.
From time to time, Sharetec may contact you with updates about our products, services, events, and company news that we believe may be of interest to you. If you have provided your contact information through the Site or through your relationship with us, you may receive these communications by email.
You can opt out of marketing communications at any time by clicking the unsubscribe link included in any such email or by contacting us directly. Opting out of marketing emails will not affect your receipt of important administrative or transactional communications related to your account or services.
All personal data collected in connection with marketing communications is handled in accordance with this Privacy Policy.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the revised policy on this page with an updated effective date. If we make material changes, we will provide additional notice, such as a statement on the Site’s homepage or an email notification where appropriate. We encourage you to review this policy periodically.
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Sharetec, LLC
101 E Washington Blvd. Suite 700
Fort Wayne, IN 46802
Email: privacy@sharetec.com
Website: www.sharetec.com
