The present-day environment created by the COVID-19 pandemic has made the digital customer experience more vital than ever. An important part of this experience is the ability to capture the data and legally-binding signatures of your members remotely. We’re pleased to offer AlphaTrust® e-Sign, an iPipeline® product, as a means to facilitate the collection of these documents. AlphaTrust integrates seamlessly into your technology stack, which means there is no passing documents “outside” to a third-party for completion. Leading a member out to a separate system is unintuitive and presents poorly. This solution ensures the entire signing experience is controlled within your branded environment, strengthening the security of the transaction and lowering bandwidth requirements.

e-Signature can be integrated quickly to your workflow, and also have significant long-term impact to your business. Keeping the experience on-brand provides a personal experience for your members, adding convenience for when they’re unable to make it in to your credit union. Opening accounts, applying for loans, and updating common member information can be simplified, reducing manual work. All documents present perfectly, no matter what screen format your member is using, thanks to automatic sizing. To explore what this integration could mean for your credit union further, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it.