Sharetec Help
During these uncertain times, most credit unions have members who are struggling with financial obligations such as auto loans, house payments and service fees, and often times, cash shortages due to extenuating circumstances. As a responsive partner, Sharetec has stepped up to make numerous measures available to many of its credit unions and their members across the country who may be dealing with issues related to the ongoing COVID crisis.

To assist credit unions in better servicing members and to help them through these potentially disruptive times, Sharetec has reached out to these financial institutions to announce these specific measures that they would make available to them, which include:

· Temporarily waiving late fees for all loans

· Turning off the Regulation D limitations so members can freely move funds to transactional accounts

· Temporarily waiving overdraft fees until a certain date

· Temporarily waiving excessive transaction fees until a certain date

· Helping to incorporate a skip payment(s) program if the credit union does not already have one

· Increasing debit card limits, if controlled by Sharetec

· Waiving penalties for early CD withdrawals

· Waiving monthly service fees

As credit unions continue to change how they service their members, Sharetec is well prepared to adapt to their shifting needs. And we are fortunate in that our business and IT infrastructure are easily transitioned to a remote environment, whenever such a move becomes necessary. As many of Sharetec’s support team members continue to work from the safety of their homes, they are effectively collaborating to serve credit unions as if they were in their usual office environments.

Sharetec wants to assure its credit unions that our business partnerships are invaluable, as is the financial well-being of the institutions and the members that we serve. And we will remain poised to offer advice and assistance in regards to what the system and our company can do to alleviate any hardships that may arise. Rest assured, Sharetec will continue to be readily available to help its credit unions and their members¾both now and into the future.