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FirstPriority RiverCommunity
Press Release

February 24, 2022 - FOR IMMEDIATE RELEASE

LINO LAKES, MN – Sharetec System, one of the fastest growing core systems offering the technology of simplicity, is pleased to announce 18 new credit unions have partnered with Sharetec to be their next core banking solution.

Throughout 2021, Sharetec partnered with 18 new credit unions to join the Sharetec team. Selecting Sharetec core processing has many advantages. Combined with receiving the highest to date customer satisfaction score, Sharetec’s momentum has really grown in 2021.

Krista Christian, CEO, First Priority FCU, comments, “We are truly looking forward to making the most of Sharetec’s advanced features and functionality. Our members will be receiving upgraded online/mobile banking tools that will be very attractive to them after the conversion. We feel certain that our members will find these new tools extremely helpful as they navigate the new system, making Sharetec a win-win for everyone involved. We are excited to see what Sharetec will bring to the credit union as a partner in our growth.”

Tim Moorman, President of Riverside Community FCU, continues, “The Riverside Community team is excited to move into the Sharetec system, and hope to use it as long as we had our last system. After a detailed search into a variety of other core systems, we felt the technology that Sharetec offers is exactly what we have been looking for in a core partner and feel that Sharetec will bring great opportunity to the credit union and more options for our members.”

“Sharetec is humbled and thankful so many credit union staffs and boards have voted to partner with us. Our support and service teams deserve a lot of credit for delivering even better service in 2021. We are looking forward to helping our newest credit unions advance alongside Sharetec Core,” comments Matt Isger, Regional Director for Sharetec.

About First Priority Federal Credit Union
First Priority FCU was initially chartered on December 1, 1925, as Huntington Postal Credit Union, and officially completed their conversion to a federal charter on February 1, 2001. With $66 million in assets, they have grown to serve members with locations in Huntington and Barboursville, WV. Their mission is “To make our members’ dreams our First Priority,” and they remain committed to quality, personalized service, a wide variety of products at the best rates possible.

About Riverside Community Federal Credit Union
Since 1940, Riverside Community Federal Credit Union has provided first-rate, affordable financial services to its members, which includes anyone who lives, works, goes to school, or worships in Grant County, Indiana. Riverside Community Federal Credit Union currently serves over 6,000 members and assets over $51 million.

About Sharetec System
Sharetec System, provider of a true Web App core banking system, delivers a return on investment (ROI), builds income streams and lowers operating expenses for over 250 credit unions. Since its establishment in 1993, Sharetec has grown steadily, welcoming over 50 new credit union clients in the past three years.

Matt Isger
Regional Director for Sharetec
844-802-4441
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This information contained in this press release is accurate at the time of publication. However, specified information may change over time. Terms and Conditions

For PDF version, click here


FirstPriorityFCU

PRESS RELEASE


January 25, 2022 - FOR IMMEDIATE RELEASE

LINO LAKES, MN – Sharetec System, one of the fastest growing core systems offering the technology of simplicity, is pleased to announce that First Priority Federal Credit Union of Huntington, West Virginia, has selected Sharetec as their new business partner and core processing solution provider.

Prior to first discovering Sharetec at the West Virginia Credit Union League Conference in 2018, First Priority’s goal was to partner with a trusted company that would provide leading-edge core processing technology backed by high-level service and support. They also required a cost-effective solution that would enable them to grow as well as meet the evolving needs of their members.

In searching for a solution, First Priority took a proactive approach. They began talking with Sharetec representatives approximately five years before their existing contract was due to expire. As it turned out, COVID-19 altered a lot of their plans, and due to the pandemic, the timeline changed and they went a few years with almost no contact with Sharetec. However, talks resumed in early 2021 and another in-person demonstration took place.

Impressed by the solution’s innovative functionality, First Priority’s decision makers were confident that partnering with Sharetec would be beneficial in many ways. The solution offered a modern and efficient system with superior functionality at a cost-effective price, and with no surprises. They were also swayed by Sharetec’s reliable client support that would meet their requirements for consistent service from a support team that knows them and cares about their needs. For these reasons and more, First Priority arrived at a firm decision to select Sharetec.

Krista Christian, CEO, First Priority FCU, and her staff are anticipating vast improvements in their daily tasks and processes once their conversion to Sharetec takes place in November 2022. “We are truly looking forward to making the most of Sharetec’s advanced features and functionality,” Krista remarked. “Our goal is to ensure a smooth core conversion for our staff, which has never before been through a conversion, and to limit the impact to the member base. I feel confident that these goals and more will be achieved as Sharetec is committed to helping us in every way possible.”

To help support a seamless conversion, Krista explained that members will be receiving upgraded online/mobile banking tools that will be very attractive to them after the conversion. “We feel certain that our members will find these new tools extremely helpful as they navigate the new system, making Sharetec a win-win for everyone involved.”

Dan Miller, VP, Sharetec, is pleased to welcome First Priority into the Sharetec family. “I am confident that our solution, coupled with our service and support, will meet the credit union’s diverse needs and immensely benefit both members and staff,” stated Dan. “Knowing that the advanced functionality of our software will place First Priority at a tremendous advantage, I am certain they will gain the critical edge they need, as well as the friendly, reliable support they require. We are honored to have them as a new partner and will do all we can to enhance our relationship and support their success.”

Both First Priority Federal Credit Union and Sharetec look forward to working together as new business partners, anticipating that the new system’s implementation will signal the start of a long, positive and prosperous relationship.

About First Priority Federal Credit Union
First Priority FCU was initially chartered on December 1, 1925, as Huntington Postal Credit Union, and officially completed their conversion to a federal charter on February 1, 2001. With $66 million in assets, they have grown to serve members with locations in Huntington and Barboursville, WV. Their mission is “To make our members’ dreams our First Priority,” and they remain committed to quality, personalized service, a wide variety of products at the best rates possible.

About Sharetec
Sharetec, a provider of both service center and in-house core software solutions, delivers a return on investment (ROI), builds income streams and lowers operating expenses for over 250 credit unions. Since its establishment in 1993, Sharetec has grown steadily, welcoming over 50 new credit union clients in the past three years.

Dan Miller
Vice President
844-802-4441
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This information contained in this press release is accurate at the time of publication. However, specified information may change over time. Terms and Conditions


For PDF version, click here
 

IndianaCUs
PRESS RELEASE

December 8, 2021 - FOR IMMEDIATE RELEASE

LINO LAKES, MN – Sharetec System, one of the fastest growing core systems offering the technology of simplicity, announces four more Indiana credit unions have selected Sharetec to be their next core system.

Sharetec is excited to announce four more credit unions have made the decision to move to Sharetec. All four credit unions, located in Indiana, will be making the switch sometime in the next year. Central Soya Federal Credit Union, located in Decatur, IN, Lakes Federal Credit Union, located in Monticello, Tippecanoe Federal Credit Union, located in Lafayette, and, Wayne County Federal Credit Union, located in Richmond, IN, felt Sharetec was the best option for them in order to provide their members products and services they need to succeed in this ever-changing industry.

Brooke Grube, Manager/CEO of Tippecanoe FCU, comments, “We chose to move to Sharetec because we were very impressed with what the overall program has to offer for our credit union, along with all the friendly and helpful employees at Sharetec. We are very excited to partner with Sharetec.”

“Needing a change, we made the decision to move to Sharetec after seeing all they had to offer. We are excited about the new partnership that will allow us to better serve our members,” adds Kim Gardner, CEO of Wayne County FCU.

Matt Isger, Regional Director for Sharetec, comments, “We are so blessed to welcome such a solid group of credit unions. Our implementation, service and support teams deserve so much credit for taking good care of our customers.”

About Central Soya Federal Credit Union
Central Soya FCU, located in Decatur, IN, has served its members and their families since 1940. They are a closed field of membership credit union that is governed by a board of directors. Membership is offered to immediate family members and members within their FOM.

About Lakes Federal Credit Union
Lakes Federal Credit Union was chartered in 1956 by the employees of RCA (Radio Corporation of America) of Monticello Indiana. In 1983 their charter was expanded to include several sponsors in White, Jasper and Pulaski counties. In 2003 their charter was expanded to include anyone living, working, worshiping or attending school in White, Carroll, Jasper or Pulaski County.

About Tippecanoe Federal Credit Union
Located in Lafayette, IN, Tippecanoe Federal Credit Union was first opened in 1953. TFCU is a closed membership credit union that is governed by a board of directors. The credit union is member-owned and provides banking services to multiple member groups; primarily serving federal, state, and local government employees. Membership is also open to immediate family members of current members.

About Wayne County Federal Credit Union
Wayne County Federal Credit Union, located in Richmond, IN, is a federally chartered credit union serving Wayne County and their families. They are open to anyone who lives, works, or worships in Wayne County and has operated in Wayne County since 1961.

About Sharetec
Sharetec, a provider of both service center and in-house core software solutions, delivers a return on investment (ROI), builds income streams and lowers operating expenses for over 250 credit unions. Since its establishment in 1993, Sharetec has grown steadily, welcoming over 50 new credit union clients in the past 3 years.

Matt Isger
Regional Director
844-802-4441
This email address is being protected from spambots. You need JavaScript enabled to view it.

This information contained in this press release is accurate at the time of publication. However, specified information may change over time. Terms and Conditions

Click here for PDF version.
 

2021 CustSatResultsSmall

PRESS RELEASE


January 18, 2022 - FOR IMMEDIATE RELEASE

LINO LAKES, MN – Sharetec System, one of the fastest growing core systems offering the technology of simplicity, announces Sharetec earns highest ever customer satisfaction score for 2021.

Dedicated to providing excellent support to clients, Sharetec started tracking customer satisfaction scores back in 2008, and in the 13 years that followed, none of the years have ranked higher than this past year, 2021. With an outstanding score for 2021, receiving a 9.37 out of a possible 10, Sharetec continues to offer credit unions great service and products that benefit both the staff and members.

CEO of $137 million Natco Credit Union, Cindy Duke, comments, “Our team feels the service and support has improved in the past year, and are excited about all the positive changes we see.”

Vice President/Controller of $161 million AIM Credit Union, Katie Lange, adds, “We have seen and experienced firsthand an improvement in service and support over the past year. It has helped to build confidence in our partnership.”

Regional Director for Sharetec, Matt Isger, comments, “There are a lot of great core systems out there but we thrive on delivering an ROI that has proven success for our credit unions and are determined to deliver the best service possible. Our customers see the results of our dedicated staff and get timely resolutions to their needs. We are thrilled to see such great results for 2021 and proud of what our team delivers each and every day!”

About Sharetec
Sharetec, a provider of both service center and in-house core software solutions, delivers a return on investment (ROI), builds income streams and lowers operating expenses for over 250 credit unions. Since its establishment in 1993, Sharetec has grown steadily, welcoming over 50 new credit union clients in the past 3 years.

Matt Isger
Regional Director
844-802-4441
This email address is being protected from spambots. You need JavaScript enabled to view it.

This information contained in this press release is accurate at the time of publication. However, specified information may change over time. Terms and Conditions

For PDF version, click here
 
 

RocketCollectorSm

PRESS RELEASE

December 1, 2021 - FOR IMMEDIATE RELEASE

LINO LAKES, MN – Sharetec System, one of the fastest growing core systems offering the technology of simplicity, proudly announces the success of its Specialist Collections Software, Rocket Collector, in helping a large government management organization increase its collections productivity by 30%, along with a multitude of other improvements.

Serving a population of 149,000, the organization had recently undergone a transformation to centralize its debt management function. Collections for the various payments due were being centralized to improve average performance. While this effort produced positive results, there was still room for improvement to drive a best practice approach.

The organization was frustrated by their existing system’s limitations and inefficiencies. Key challenges included large volumes of cases and insufficient staff, inability to prioritize workloads, working from long, static lists which led to missed accounts, and mounting arrears from lengthy payment reconciliation (up to three weeks). Debtors were also forming bad habits as they were often not contacted in a timely manner after missed payments.

The organization engaged an external consultant to identify weaknesses in their existing debt collection processes. They then scoped out the requirements for a software package to improve their collections. A comprehensive bid process was conducted which resulted in Rocket Collector being awarded the contract.

The organization saw the solution as an excellent value that would provide the advanced functionality they required. Rocket Collector could help them reduce costs, collect more debt and save substantial time by integrating with their existing system. Its proven track record, rapid implementation, exceptional support, reliability, security, flexibility and ease of use also swayed the organization, as well as its far-reaching versatility in serving a variety of industries.

Head of Management Accounting for the organization stated, “We have saved a huge amount of time as a result of the new system, which I never envisioned. It will more than pay for itself. My only regret is we didn’t get it years ago.”

The organization has accomplished the complete integration and automation of its financial management operations, resulting in maximum business efficiency, revenue/debt recovery success and more. They expect the return on investment to be substantial as they continue to benefit from all that Rocket Collector has to offer. Learn more at rocketcollector.com.

To read the full case study, click here.

About Sharetec
Sharetec, a provider of both service center and in-house core software solutions, delivers a return on investment (ROI), builds income streams and lowers operating expenses for over 250 credit unions. Since its establishment in 1993, Sharetec has grown steadily, welcoming over 50 new credit union clients in the past three years.

Dan Miller, Vice President
844-802-4441
This email address is being protected from spambots. You need JavaScript enabled to view it.

This information contained in this press release is accurate at the time of publication. However, specified information may change over time. Terms and Conditions

For PDF version, click here