Ready for a new Career with Sharetec?


Position Overview:

The role of the Hardware Support Technician Tier II is first to provide mentorship and guidance for the Tier I positions, which are the front-line support to our customer base. In addition to this there will be times when cases go beyond the knowledge level of the Tier I representative, so it will then fall on the Tier II to help assist or take over support cases, which will include, but is not limited to, issues with local computers and network systems, peripheral devices, domain account creation/modification, server accessibility, and Linux based scripted processes.

Job Type and Location: 

  • Full-time
  • Fort Wayne

Salary:

  • $45,000.00 - $50,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
Are you Qualified? Check out the full job requirements here

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