blog

Blog

Charlie NSP

Guest Blogger, Charlie Yenni, President/CEO, NSP Credit Union

Last month, I attended a person-to-person event focused on Data and Analytics. Much to my surprise, I was the smallest credit union in the room. But what I found out really excited me. If enough Sharetec users express interest in using data and analytics to strengthen their business model, there may be foundation where one of our current strategic partners would work with Sharetec to build a connection to the data, so that all of us could use the data to report things that have value to the members. As an example, Delta Airlines has the ability to communicate to its customers where their lost luggage was last seen. This is done with data and analytics. This is a step beyond dashboards as the process is forward looking in that we would be able to anticipate members’ needs before they do. I will be working with our trade association’s CUSO to give more information about what this could be for Sharetec clients, so stay tuned to the PowerUsers email.

 

Painesville CU image

We’d like to congratulate and thank our friends at Painesville Credit Union (PCU) for their 20-year loyalty as a Sharetec customer! Located in Painesville, Ohio, PCU has been serving the needs of community members since its humble beginnings in 1942. 

PCU is a member-owned, not-for-profit organization whose objective is to meet the needs of its members through professional, prompt, courteous service with a personal touch. They are committed to the philosophy of helping each member in a responsible, caring and professional manner, and strive to provide innovative solutions to the present and future financial needs of their members. 

With May marking PCU’s 20th anniversary as a Sharetec user, we are pleased to celebrate their two decades of success as a key financial institution in the Painesville region. And we are proud to be playing an active role in helping them reach their productivity, efficiency and membership/customer service goals. Congratulations, Painesville Credit Union!

 

BallState

Since making the switch to Sharetec, Ball State FCU in Muncie, IN, has decreased their staff count from 47 employees to 35 employees, while growing their assets an additional $30 million. Randy Glassburn, President, comments, “With a more efficient core and remote services becoming more popular each day, we have seen a significant reduction in foot traffic within the credit union office. Much of that can be attributed to the conversion to Sharetec, leaving behind our old, antiquated core system.”

Andover

Before making the switch to Sharetec, Andover FCU in MA had 9 employees and since converting they have reduced that number to 5 employees and almost doubled their assets. “Sharetec gave us the opportunity to be more efficient. This has had a huge impact on how we manage our daily operations, allowing us to put that savings elsewhere,” comments Lisa Morelli, Manager of Andover FCU.

Making the switch to a new system takes a great deal of time and consideration. Sharetec has proven success for many credit unions and continues to help them stay ahead of the game.

To read more click here.

 

Looking for ways to attract and retain members?
Take a look at our Member-Facing Products

Sharetec Member-Facing Products

Give current and potential members the tools they want and need. Help them maximize their membership, master their finances, and manage their expenses. These tools improve member loyalty, increase loan performance, raise member savings rates, and encourage membership referrals.

Our Member-Facing Products Include:

Full-Featured Home & Mobile Banking - along with the premier online financial management software.

Online Member Enrollment & Loan Applications - members apply from the convenience of their home computer or mobile device.

Allied PicturePay and Remote Deposit Capture - members pay bills and deposit checks using the mobile banking app and camera on their mobile device

Allied Portal Pay, Allied FlexPay, and ProPay - members make loan and other bill payments by text, web portal or mobile site.

eNotices - members have fast, easy online access to notices, letters and other account-related correspondence.

Click HERE to watch a short video on how Sharetec’s member-facing products can help you and your members do more.

ST Millennial Video

 

 

Are you looking for ways to improve member satisfaction & teller efficiency?
A CASH DISPENSER/RECYCLER MAY BE THE ANSWER

cash dispenser
Better Member Service
By greatly reducing drawer balancing and deposit prep time – and never having to close a line to replenish cash – tellers have more time to serve members.

More Efficient Cash Management
Automatic cash sorting and detailed transaction monitoring reduce overall trips to the vault and cut down on drawer balancing errors.

Improved Security
Recyclers strictly control and monitor access to cash. Some Credit Unions even replace their vault with a cash recycler!

INTRODUCING SHARETEC'S FULLY-INTEGRATED CASH DISPENSER/RECYCLER INTERFACE
 
Developed in-house by Sharetec, this fully-integrated cash dispenser/recycler interface allows tellers to manage cash dispensers/recyclers fully within the core.

To learn more, contact us at This email address is being protected from spambots. You need JavaScript enabled to view it.