Charlie NSP

Guest Blogger, Charlie Yenni, President/CEO, NSP Credit Union

Last month, I attended a person-to-person event focused on Data and Analytics. Much to my surprise, I was the smallest credit union in the room. But what I found out really excited me. If enough Sharetec users express interest in using data and analytics to strengthen their business model, there may be foundation where one of our current strategic partners would work with Sharetec to build a connection to the data, so that all of us could use the data to report things that have value to the members. As an example, Delta Airlines has the ability to communicate to its customers where their lost luggage was last seen. This is done with data and analytics. This is a step beyond dashboards as the process is forward looking in that we would be able to anticipate members’ needs before they do. I will be working with our trade association’s CUSO to give more information about what this could be for Sharetec clients, so stay tuned to the PowerUsers email.