PRESS RELEASE January 17, 2017 - FOR IMMEDIATE RELEASE
LINO LAKES, MN – Sharetec System, core technology made simple, announces 2016 results for its Annual Customer Satisfaction Survey.
Sharetec captures a 9.26 satisfaction rating out of a possible 10 for 2016, with nearly 25% ranking Sharetec a perfect 10. Dedicated to providing excellent support to customers, Sharetec surveys its customers on an annual basis to measure their level of satisfaction.
Ann Wildman with ADM Credit Union comments, "Sharetec’s efforts to hire and train new staff is much appreciated, as we know it’s never an easy task. The online support center has been great. We can even go back and review notes from old cases that have been resolved if we happen to have a similar issue."
Another satisfied customer comments, "I am grateful to each person at Sharetec who resolve challenges promptly and explain them in terms I can understand. They have a great team and are always pleasant and professional." Kathleen Harvatt with St. James Hospital Credit Union continues, "Sharetec knows we watch every penny and every expense is seriously considered, so they never push products on us and are open and honest when we are considering new purchases. I trust Sharetec, their team is great."
Matt Isger, Regional Director for Sharetec System comments, "What a tremendous reflection in the company’s efforts to cross train our support staff and continue to invest in the team. Our customers see the results of these efforts and are able to get timely resolution to their needs. I am very proud of what our team can deliver."
About Sharetec Sharetec, a provider of both in-house and service bureau core solutions, has delivered an ROI, building income streams & lowering operating expenses, to nearly 300 credit unions with 67% growth since 2000.
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