teller workspace

Ever had a storm knock out connectivity of an office? If you are like most credit unions, when this happens, your tellers are manually writing transactions that they will have to key in later to the core system, or members are asked to come back only to find the doors locked since you had to close?. Sharetec now has the answer to solve these problems. Using Offline Processing, your credit union can continue to serve your members when conditions are not ideal.

What does this mean for your credit union and your members?

  • Serve Members: Perform members transactions when the connection to the system is ever down.
  • Reduce Possible Losses: Even in an offline environment, tellers will see the member’s balances, so not to give out too much cash.
  • No Double Entry Later: Once a connection back to the Sharetec server has been established, tellers will be able to post all of their offline transactions back to the Sharetec server in a batch format, based on each user.